Problem Statement
The client faced recurring challenges in managing stock transfer orders across regional warehouses due to frequent last-minute retailer demands and changing inventory requirements. Their manual, spreadsheet- and SAP-driven process required human intervention across approvals, stock analysis, transfer planning, and timing decisions, with no standardized approach to safety stock or inventory allocation. This reactive process resulted in inefficient inventory transfers, stockouts, higher logistics costs, and incomplete orders. Limited visibility into inventory levels and replenishment requirements further restricted the client’s ability to respond quickly to changing demand. The client needed a scalable, data-driven solution to streamline inventory replenishment, optimize stock transfers, and enable faster, more accurate replenishment decisions across warehouse locations.
Impact
- Reduced stockout incidents by ~30%.
- Reduced annual lost revenue from $18M to $7.8M.
- Improved OTIF (On-Time In-Full) from 98.5% to 99.2%.
- Brought down urgent transfer frequency from 6% of total orders to < 2%.
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